Value of the Cigna and Express Scripts combination

Approximately one year has passed since Cigna and Express Scripts began working together as a combined organization. We strive to deliver what our clients and customers want now, as well as anticipate what they need next. The results of our united focus abound. These include:

  • New ways to improve affordability and predictability
  • Simplified experiences
  • Enhanced overall value

A significant milestone in our combination with Express Scripts is an upgrade to our pharmacy claim-processing platform – moving to our proprietary Express Scripts claim engine. This upgrade began for new business on January 1, 2020 and, starting February 2020, began to roll out to existing clients upon their individual renewal dates. Many of the enhancements to our integrated pharmacy benefit begin for clients upon this upgrade.

Looking ahead, we are eager to continue efforts to provide more choices, products and innovation for more personalized whole person care. We have set a bold target of reducing total medical costs at or below Consumer Price Index (CPI) by 2021 for our integrated business. To get there, we’re relentlessly focused on improving affordability, predictability and simplicity to continue to transform and improve healthcare for our clients and customers.

Click here to learn more about the value delivered to date from the Cigna and Express Scripts combination.

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Health benefit plans vary, but in general to be eligible for coverage a drug must be approved by the Food and Drug Administration (FDA), prescribed by a health care professional, purchased from a licensed pharmacy and medically necessary. Some plans require use an in-network pharmacy for prescriptions to be covered. Coverage is subject to any plan deductible, copayment and/or coinsurance requirements. Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and complete details of prescription drug coverage, contact a Cigna representative.

All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, (CHLIC), Cigna Behavioral Health, Inc., Cigna Health Management, Inc., Accredo Health Group, Inc., Express Scripts, Inc., ESI Mail Pharmacy Service, Inc., Express Scripts Pharmacy, Inc., Tel-Drug, Inc., Tel-Drug of Pennsylvania, L.L.C., Lynnfield Drug, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. Policy forms: OK - HP-APP-1 et al., OR - HP-POL38 02-13, TN - HP-POL43/HC-CER1V1 et al. (CHLIC). The Cigna name, logo, and other Cigna marks are trademarks of Cigna Intellectual Property, Inc. "Express Scripts" is a trademark of Express Scripts Strategic Development, Inc. This newsletter is not intended for residents of New Mexico.

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