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THE DOSE

Pharmacy Insights
and Updates from Cigna

View Cigna Company Names

THE DOSE

Pharmacy Insights
and Updates from Cigna

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Cigna provider contracting and steerage helps manage specialty spend

For those who need specialty medications to treat a complex, chronic condition, the right care facility can help keep costs down and health outcomes positive. Cigna works to control costs in a variety of ways including provider contracting.

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Cigna’s Patient Assurance ProgramSM expands, making more meds more affordable

As of April 1, 2021, our Patient Assurance Program (PAP) will expand coverage for eligible customers to include additional branded diabetes medications based on the formulary elected by the employer.

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Cigna’s July 2021 medical specialty drug benefit updates

Effective July 1, 2021, Cigna will introduce benefit changes to certain specialty medications covered under the medical benefit to drive greater affordability. 

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Proven success to help lower A1C levels for patients with diabetes

As part of our SafeGuardRx® for Cigna program, Cigna provides one-on-one drug adherence counseling and support that’s proven to help lower A1C levels. When engaging with a Cigna coach through this program, 63% of those with an A1C level of 8 or above were able to lower their A1C levels to a goal of less than 8.1,2

1. All About Your A1C. Centers for Disease Control and Prevention. www.cdc.gov. Accessed January 4, 2021. 2. Cigna National Book of Business analysis of SafeGuardRx for Cigna medication adherence outreach. Q3 2020.

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COVID-19 vaccines spread hope as Cigna helps spread the word

Cigna welcomes the roll-out of safe and effective COVID-19 vaccines, and has trust in the review and approval processes.

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True benefit integration outperforms bundled benefits

Cigna's fifth and latest annual Value of Integration study of our national book of business shows once again integrated benefits drive better health engagement, outcomes and lowers total health care costs.

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Cigna Pharmacy launches new set of performance guarantees

At Cigna, we believe performance guarantees are a critical component of holding pharmacy benefit managers (PBMs) financially accountable for improving performance on select measures.  We are proud to share our new offerings in 2021.

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Cigna virtual support offers accessible, safe care anywhere

There’s no better time than now to appreciate the value of strong virtual support resources. In a recent 2020 JD Power study, Cigna virtual care ranked highest among payers in overall customer satisfaction in three out of four factors: customer service, enrollment, and billing and payment. 

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Delivering more with Cigna’s integrated benefits

The past year brought new challenges which have placed even more emphasis on the need for an affordable, predictable, and simple healthcare experience. See what Cigna integrated benefits have to offer as we move forward.

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Cigna Pharmacy’s January 2021 formulary and UM strategy

For January 2021, there are a number of changes to our formulary and Utilization Management (UM) to achieve better affordability and improved pharmacy plan performance for clients. 

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Cigna Pharmacy’s January 2021 refresh – what to expect with claims engine upgrade

We are excited to have a number of our clients upgrade to our new proprietary claims engine, starting January 1, 2021.

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How we address biosimilar products today

It is one of our ongoing goals to reduce drug spend and improve health. As part of these efforts, we evaluate new biosimilar products individually as they come to market. A biosimilar is a biological product highly similar to an existing U.S. Food and Drug Administration (FDA) – approved reference product.

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Keeping mental health research and response top of mind

The Coronavirus pandemic continues to tug at our society’s collective mental state with its unrelenting demands: maintaining distance from others, wearing of masks, being more thoughtful than ever before about sanitizing measures, and so on. We recognize that this new and often tiring circumstance calls for increased behavioral health support. 

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Monitoring care and costs through Utilization Management

At Cigna, our utilization management (UM) solutions work to manage benefit plan expenses by defending against potentially harmful, ineffective or unnecessary drug treatments.

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New branding unboxed for Cigna’s home delivery pharmacy

Beginning in August 2020, customers who fill prescriptions through Express Scripts Pharmacy®, Cigna's home delivery pharmacy, will now see a vibrant new look with a new logo and branding refresh.

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Reducing the total cost of care

While many stand-alone PBMs focus on the unit cost of the drug, Cigna integrates medical, pharmacy, and behavioral benefits to drive to the lowest total health care cost, while providing whole-person support for customers.

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Deep drug discounts for uninsured during COVID-19

As of May 1, 2020, Express Scripts®, a Cigna company, began offering Parachute RxSM. This temporary new drug savings program helps ensure that Americans who are uninsured continue to stay adherent to their prescription medications during the COVID-19 pandemic.

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Cigna is closely monitoring the Coronavirus (COVID-19) outbreak

Our top priority is to protect the health and well-being of our clients, customers and our employees and their families. We have put together resources, information, and helpful links on Cigna.com to keep you up-to-date and informed.

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Drug Updates

Cigna Pharmacy Management®

As a Pharmacy Benefits Manager within a global health service company, we uniquely deliver personalized solutions that support the whole person. Through integrated capabilities, we address every aspect of our customers’ wellness, including physical and emotional health. Our goal is to deliver greater value to you and your employees, helping them improve their well-being while you control your costs.

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Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna representative.

All Cigna products and service are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, (CHLIC), Cigna Behavioral Health, Inc., Cigna Health Management, Inc., Evernorth, Accredo Health Group, Inc., Express Scripts, Inc., ESI Mail Pharmacy Service, Inc., Express Scripts Pharmacy, Inc., Tel-Drug, Inc., Tel-Drug of Pennsylvania, L.L.C., Lynnfield Drug, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. Policy forms: OK - HP-APP-1 et al., OR - HP-POL38 02-13, TN - HP-POL43/HC-CER1V1 et al. (CHLIC). The Cigna name, logo, and other Cigna marks are trademarks of Cigna Intellectual Property, Inc. "Express Scripts" is a trademark of Express Scripts Strategic Development, Inc. This newsletter is not intended for residents of New Mexico.

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