Since 2015, Cigna has conducted a national book of business annual study to explore the value of benefits integration and engagement. In years past, the study focused on the integration of medical and pharmacy benefits only. But given recent findings, like the fact that up to one-third of people with a serious medical or chronic condition also have symptoms of depression,1 the need for a holistic, integrated approach that includes behavioral health is clear.
That’s why this year’s study, in which Cigna engaged KPMG, a global auditing and consulting firm, to review study design and methodology, includes an analysis of integrated medical, pharmacy and behavioral health benefits. The results – and the savings – are more compelling than ever.
Based on the analysis, when medical, pharmacy and comprehensive behavioral health benefits are integrated, customers are significantly more active in health coaching, complex case management, and effective specialty drug management verses those with only Cigna medical and basic behavioral coverage.
Increased engagement in managing health conditions also helps generate medical cost savings for clients who connect their benefits with Cigna.2
Truly connected benefits within the same health services company (not just a data feed) allow for more meaningful insights, more thoughtful interventions and more holistic, individualized and effective customer support. This can mean improved outcomes, productivity and savings for clients and customers alike. That’s the value of a truly connected health care experience.
* 2018 Cigna national book of business study of medical customers who have Cigna medical, pharmacy and behavioral benefits vs. those with Cigna medical only. Average annual PMPY estimated medical savings. Individual client/customer results will vary and
are not guaranteed.
Health benefit plans vary, but in general to be eligible for coverage a drug must be approved by the Food and Drug Administration (FDA), prescribed by a health care professional, purchased from a licensed pharmacy and medically necessary. Some plans require you to use an in-network pharmacy for prescriptions to be covered. Coverage is subject to any plan deductible, copayment and/or coinsurance requirements. Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, contact a Cigna representative. Group medical and pharmacy plans are insured and/or administered by Cigna Health and Life Insurance Company or its affiliates. Policy forms: OK - HP-APP-1 et al., OR - HP-POL38 02-13, TN - HP-POL43/HC-CER1V1 et al. All pictures are used for illustrative purposes only. This website is not intended for residents of New Mexico.
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