Helping to reduce surprise medication costs for our customers

Cigna is committed to helping our customers stay healthy and reduce their health care costs. One of the many ways we achieve our goals is by delivering innovative digital tools and resources for our customers. That’s why we’ve built the new Price a Medication feature on the myCigna® App. This tool gives customers the ability to price and compare their medications across in-network pharmacies, including Cigna Home Delivery PharmacySM.* We’re also encouraging customers to use the tool right from their health care provider’s office. This can help providers identify potential lower-cost alternatives, and eliminate surprise expenses for customers at the pharmacy.

The Price a Medication feature on the myCigna App gives customers the ability to:

  • Compare prices across in-network pharmacies in the area, as well as Cigna Home Delivery Pharmacy*
  • View costs for 30-day and 90-day supplies, depending on what a customer’s plan covers
  • Find out right away if a medication needs approval before the plan will cover it
  • Receive alerts if their plan doesn’t cover a medication and provide covered alternatives, if available
  • See medication prices in a simple map view, with directions to the pharmacy if needed

The myCigna App is available for Cigna customers on Apple® and AndroidTM devices.**


 Apple is a registered trademark of Apple Inc. Android is a trademark of Google LLC.

* Prices are not guaranteed and pricing at individual pharmacies may vary. Not all plans include Cigna Home Delivery Pharmacy. Review your plan documents for cost and coverage details. The display of a price is not a guarantee of coverage. Your costs and coverage may be different when you fill your prescription at the pharmacy. Pricing at individual pharmacies may vary. Your pharmacy may offer a special sale price on a specific medication which may be less than the price on the Drug Cost Tool. Please consult your pharmacy.

** The downloading and use of the myCigna App is subject to the terms and conditions of the App and the online store from which it is downloaded. Standard mobile phone carrier and data usage charges apply.

Legal Disclaimer | Privacy | Product Disclosures | Cigna Company Names

Product availability may vary by location and plan type and is subject to change. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna representative.

All Cigna products and service are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, (CHLIC), Cigna Behavioral Health, Inc., Cigna Health Management, Inc., Evernorth, Accredo Health Group, Inc., Express Scripts, Inc., ESI Mail Pharmacy Service, Inc., Express Scripts Pharmacy, Inc., Tel-Drug, Inc., Tel-Drug of Pennsylvania, L.L.C., Lynnfield Drug, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. Policy forms: OK - HP-APP-1 et al., OR - HP-POL38 02-13, TN - HP-POL43/HC-CER1V1 et al. (CHLIC). The Cigna name, logo, and other Cigna marks are trademarks of Cigna Intellectual Property, Inc. "Express Scripts" is a trademark of Express Scripts Strategic Development, Inc. This newsletter is not intended for residents of New Mexico.

© 2021 Cigna. All rights reserved